PRIVACY POLICY

Effective Date: 01 January 2025

Kannoj is owned and operated by INDOGLOBAL DEFTECH LLP (LLPIN: AAY-6197). We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

(a) Personal Information

1. Name
2. Mobile Number
3. Email Address
4. Billing Address
5. Shipping Address
6. Payment Information
7. Order History

(b) Non-Personal Information

1. IP Address
2. Browser Information
3. Device Information
4. Operating System
5. Website Usage Data
6. Analytics Information

(c) Cookies

We use cookies and similar technologies to improve website functionality, user experience, website performance, security, and analytics.

2. How We Use Your Information

We use the collected information to:

1. Process Orders
2. Process Payments
3. Deliver Products
4. Provide Customer Support
5. Send Order & Shipping Updates
6. Improve Website Performance
7. Personalize Shopping Experience
8. Prevent Fraudulent Activities
9. Meet Legal & Regulatory Requirements
10. Send Promotional Offers (with your consent)

3. Information Sharing

We do not sell or rent customer information.

Information may be shared with:

1. Delivery & Logistics Partners
2. Payment Gateway Providers
3. Technology Service Providers
4. Marketing Service Providers (with your consent)
5. Government Authorities where required by law

4. Data Security

We use industry-standard security measures to protect customer information and transactions, including:

1. SSL Encryption
2. Secure Servers
3. Access Control
4. Firewall Protection
5. Continuous Security Monitoring

5. Customer Rights

You may request:

1. Access to your personal information
2. Correction of inaccurate information
3. Deletion of personal information
4. Withdrawal of marketing consent
5. Copy of your stored information

For such requests, contact:

Email: info@kannoj.com

6. Data Retention

Customer information is retained only as long as necessary for business operations, order fulfillment, customer support, legal compliance, and regulatory requirements.

7. Third-Party Links

Our website may contain links to third-party websites. Kannoj and INDOGLOBAL DEFTECH LLP are not responsible for the content, security, or privacy practices of those websites.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

9. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the revised Effective Date.

10. Contact Information

INDOGLOBAL DEFTECH LLP (LLPIN: AAY-6197)

Corporate Office: S AF-005-007, 1st Floor, Conscient One, Sector 109, Gurugram, Haryana – 122006, India

Registered Office: 510 PRAKASHDEEP BUILDING, TOLSTOY MARG, CONNAUGHT PLACE, NEW DELHI, Delhi – 110001, India

Email: info@kannoj.com

Phone: +91 8386868609

Website: https://kannoj.com